Overview of Microsoft Dynamics 365 Certifications
Microsoft Dynamics 365 certifications are designed to validate your skills across various Dynamics 365 applications and job roles. These certifications cater to functional consultants, developers, administrators, and solution architects responsible for implementing and managing Dynamics 365 solutions. Dynamics 365 certifications are categorized into three levels:
- Fundamentals : Entry-level certifications for beginners or those new to Dynamics 365.
- Associate : Intermediate-level certifications for professionals with some experience.
- Expert : Advanced-level certifications for seasoned professionals.
At AllCerts , we provide comprehensive training and resources to help you achieve your Dynamics 365 certification goals. Whether you’re specializing in sales, customer service, finance, supply chain, or development, we’ve got you covered.
1. Microsoft Dynamics 365 Fundamentals
1.1 Microsoft Certified: Dynamics 365 Fundamentals
The Microsoft Certified: Dynamics 365 Fundamentals certification is designed for individuals who want to demonstrate foundational knowledge of Dynamics 365 applications and the Power Platform. It’s ideal for beginners, business stakeholders, and IT professionals new to Dynamics 365.
Key Benefits :
- Validates basic understanding of Dynamics 365 apps and their integration with the Power Platform.
- Prepares you for advanced certifications like Dynamics 365 Functional Consultant Associate or Dynamics 365 Developer Associate .
Exam Details :
- Exam Code : MB-910 (for Customer Engagement Apps) or MB-920 (for Finance and Operations Apps)
- Focus Areas :
- Overview of Dynamics 365 applications (Sales, Customer Service, Field Service, etc.).
- Understanding the Power Platform (Power Apps, Power Automate, Power BI).
- Integration of Dynamics 365 with other Microsoft services.
- Duration : 60 minutes per exam.
- Cost : Approximately $99 per exam.
2. Microsoft Dynamics 365 Associate Certifications
2.1 Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate
The Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate certification validates your ability to implement and configure Dynamics 365 Sales solutions to meet business requirements.
Key Benefits :
- Ideal for functional consultants and sales professionals managing Dynamics 365 Sales.
- Prepares you for advanced roles in CRM implementation and customization.
Exam Details :
- Exam Code : MB-210
- Focus Areas :
- Configuring sales settings and processes.
- Managing leads, opportunities, and quotes.
- Analyzing sales data and reports.
- Duration : 120 minutes.
- Cost : Approximately $165.
2.2 Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
The Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate certification validates your ability to implement and configure Dynamics 365 Customer Service solutions.
Key Benefits :
- Ideal for functional consultants and customer service professionals managing Dynamics 365 Customer Service.
- Prepares you for advanced roles in customer service optimization.
Exam Details :
- Exam Code : MB-230
- Focus Areas :
- Configuring case management and queues.
- Implementing knowledge management and entitlements.
- Analyzing customer service insights.
- Duration : 120 minutes.
- Cost : Approximately $165.
2.3 Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate
The Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate certification validates your ability to implement and configure Dynamics 365 Finance solutions.
Key Benefits :
- Ideal for finance professionals and functional consultants managing Dynamics 365 Finance.
- Prepares you for advanced roles in financial operations.
Exam Details :
- Exam Code : MB-310
- Focus Areas :
- Configuring financial dimensions and accounts.
- Managing budgets, fixed assets, and tax modules.
- Analyzing financial reports.
- Duration : 120 minutes.
- Cost : Approximately $165.
2.4 Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate
The Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate certification validates your ability to implement and configure Dynamics 365 Supply Chain Management solutions.
Key Benefits :
- Ideal for supply chain professionals and functional consultants managing Dynamics 365 Supply Chain Management.
- Prepares you for advanced roles in supply chain optimization.
Exam Details :
- Exam Code : MB-330
- Focus Areas :
- Configuring inventory management and procurement.
- Managing warehouse and transportation processes.
- Analyzing supply chain insights.
- Duration : 120 minutes.
- Cost : Approximately $165.
3. Microsoft Dynamics 365 Expert Certifications
3.1 Microsoft Certified: Dynamics 365 Solution Architect Expert
The Microsoft Certified: Dynamics 365 Solution Architect Expert certification validates your ability to design and implement end-to-end Dynamics 365 solutions for enterprises.
Key Benefits :
- Ideal for senior consultants, solution architects, and IT leaders.
- Recognized as one of the most prestigious Dynamics 365 certifications.
Exam Details :
- Prerequisites : Candidates must pass two exams:
- MB-600 : Microsoft Dynamics 365 + Power Platform Solution Architect.
- One additional associate-level certification (e.g., MB-210, MB-310, etc.).
- Focus Areas :
- Designing scalable and secure Dynamics 365 solutions.
- Integrating Dynamics 365 with other Microsoft services.
- Leading implementation projects and teams.
- Duration : 120 minutes per exam.
- Cost : Approximately $165 per exam.
4. Specialized Microsoft Dynamics 365 Certifications
4.1 Microsoft Certified: Dynamics 365 Developer Associate
The Microsoft Certified: Dynamics 365 Developer Associate certification validates your ability to develop and customize Dynamics 365 solutions using Power Platform and Azure.
Key Benefits :
- Ideal for developers and technical consultants building custom Dynamics 365 applications.
- Prepares you for advanced roles in application development.
Exam Details :
- Exam Code : MB-500
- Focus Areas :
- Developing plugins, workflows, and customizations.
- Using Power Platform tools for app development.
- Deploying and maintaining Dynamics 365 solutions.
- Duration : 120 minutes.
- Cost : Approximately $165.
4.2 Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate
The Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate certification validates your ability to implement and configure Dynamics 365 Field Service solutions.
Key Benefits :
- Ideal for field service professionals and functional consultants managing Dynamics 365 Field Service.
- Prepares you for advanced roles in field service optimization.
Exam Details :
- Exam Code : MB-240
- Focus Areas :
- Configuring work orders and scheduling.
- Managing inventory and asset management.
- Analyzing field service insights.
- Duration : 120 minutes.
- Cost : Approximately $165.
Conclusion: Elevate Your Career with Microsoft Dynamics 365 Certifications
Microsoft Dynamics 365 certifications are your gateway to a successful career in ERP and CRM solutions. They validate your ability to design, implement, and manage scalable, secure, and efficient Dynamics 365 solutions, making you a valuable asset to organizations adopting modern business technologies. Whether you’re a beginner or an experienced professional, these certifications equip you with the skills you need to excel.
At AllCerts , we make earning your certification straightforward, affordable, and stress-free. With our expert resources, flexible learning options, and 100% pass guarantee, you’ll be on your way to IT success in no time. Take the first step today—earn your Microsoft Dynamics 365 certification and start building a promising career in enterprise solutions!